New Zealand
New Zealand orders are dispatched from our warehouse in Queenstown, Otago. All orders are shipped with NZPost, with tracking available.
Orders over $150: Shipped with FREE Standard Shipping.
Orders under $150: Standard shipping is available for $8.
We aim to dispatch the majority of orders same/next business day.

Estimated Delivery Time:
Standard Shipping: 1-3 Business Days.
Estimated delivery times are business days from dispatch. Delays out of our control may occur.

Australia
Australian orders are dispatched from our warehouse in Queenstown, Otago. All orders are shipped with NZPost, with tracking available.
Orders over $250 (NZD): Shipped with FREE Standard Shipping.
Orders under $250 (NZD): Standard Shipping is available for $15.
We aim to dispatch the majority of orders same/next business day.

Estimated Delivery Time:
Standard Shipping: 3-10 Business Days.
Estimated delivery times are business days from dispatch. Delays out of our control may occur.

United States + Canada - USA* NOT CURRENTLY SHIPPING

IMPORTANT INFORMATION: We have had to temporarily suspend shipping to the United States, effective from the 24th of August 2025. The reason behind this temporary suspension is due to the recent changes with regards to tariffs, which have resulted in our current shipping process no longer being viable. We are working on solutions so that we can start shipping to you again soon.
United States orders are dispatched from our warehouse in Queenstown, Otago - we aim to dispatch your order same/next business day. All orders are shipped with NZPost, with tracking available.

Orders over $250 (NZD): Shipped with FREE Standard Shipping.
Orders under $250 (NZD): Standard Shipping available for $29 (we're working on getting these rates cheaper).

Estimated Delivery Time:
Standard Shipping: 3-10 Business Days.
Estimated delivery times are business days from dispatch. Delays out of our control may occur.

United Kingdom
United Kingdom orders are dispatched from our warehouse in Queenstown, Otago - we aim to dispatch your order same/next business day. All orders are shipped with NZPost, with tracking available.
Orders over $250 (NZD): Shipped with FREE Standard Shipping.
Orders under $250 (NZD): Standard Shipping is available for £12.

Estimated Delivery Time:
Standard Shipping: 3-10 Business Days.
Estimated delivery times are business days from dispatch. Delays out of our control may occur.

Rest of the World
International orders are dispatched from our warehouse in Queenstown, New Zealand. All orders are shipped via NZPost, with detailed tracking available.
Orders over $250 (NZD): shipped with FREE Express Shipping.
Orders under $250 (NZD): standard shipping available for $30 (NZD)
We aim to dispatch the majority of orders same/next business day.

Estimated Delivery Time:
International Express Shipping: 3-15 Business Days

Customs Charges (Taxes & Duty Fees)
International customers may be charged taxes/duties by your local local customs office. The charges will vary country to country and are dependent on a range of factors - to find out more, we recommend contacting the relevant authority for your location. These payments are the responsibility of the customer, and Surface Boardwear will not be held responsible for these.
If you choose not to pay taxes and duties payable upon import and your package is returned to us, you will be eligible to receive a refund for the value of your product - you will not be refunded the shipping fee.

SHIPPING